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'Despicable': Means apologizes for Right at School incidents; district seeks new provider

The district will end its contract with the before- and after-school care provider effective June 11, and administrators already are lining up interviews with new companies interested in providing those services for families, starting with summer programming.

'Despicable': Means apologizes for Right at School incidents; district seeks new provider
Superintendent Demond Means speaks April 27 about incidents at Roosevelt Elementary and Eisenhower Elementary schools involving Right at School employees.
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Wauwatosa School District Superintendent Demond Means, at the School Board's April 27 meeting, explained the district's decision to terminate its contract with Right at School, saying administrators have "lost confidence" in the before- and after-school care provider's ability to ensure the safety of students.

The decision followed at least two incidents of "physically aggressive behavior" by Right at School employees toward students at Eisenhower Elementary and Roosevelt Elementary schools, as addressed in a district to email to elementary school families on April 24.

Neither Means nor the district's letter provided details of the incidents, but Means told the School Board that the behavior, at least some of which was caught on surveillance video, clearly crossed a line that required an immediate response.

"It's awful. I don't know how else to put it. It's despicable, in terms of what occurred," Means said.

District ending Right at School’s contract over ‘physically aggressive behavior’ to students
The Wauwatosa School District notified families of the decision in an April 24 email, which did not provide details of the allegations but said the conduct “does not align with our district’s expectations for student care and supervision.”

The district will end its contract with Right at School effective June 11, at the end of the school year, and it is adding an additional level of oversight for these remaining weeks in the contract by assigning district substitute teachers to each of the 11 district elementary schools where Right at School provides care before and after school, as well as wrap-around care for junior kindergarteners.

"From the bottom of my heart — and I know I speak for the board as well — as a parent, we do apologize for what has happened to the children who were involved in these situations," Means said.